Tailored use, operation and maintenance manuals following ABNT standards, with an intuitive interface and QR Code access.
ABNT standardsIntuitive interfaceQR Code access
Overview
What Guiare delivers in User Manuals
Guiare's User Manuals follow ABNT NBR 14037 — the Brazilian standard for owner's manuals — and provide clear guidance on the use, operation and maintenance of the building. With an intuitive interface and QR Code access, residents have the information at their fingertips.
The manuals live in Guiare SG2 Sistemas, Guiare's platform, with access by link and QR code and proof of delivery. See it on the platform
The Use and Maintenance Manual, the Operations Manual and the Drawings Book for each development
An owner's copy and a condominium manager's copy, each for its own audience
Proof of delivery: who downloaded or viewed each document
Owner and resident
The manual for their own unit by link or QR Code — with or without login, depending on the project
Browsing by chapter, instead of one long PDF
guIAre answers questions about the manual, citing the page
Condominium manager
The condominium manager's copy, with what is the condominium's responsibility
Videos on using the building's systems and equipment, also by QR Code
Features
The details that make a difference
Following NBR 14037
Manuals prepared by Guiare's team, with guidance on use, operation and maintenance.
By chapter
In the app and the portal, the manual is browsed by chapter.
By link and QR Code
Access by link and by the development's QR Code — with or without login, depending on the project.
Proof of delivery
The builder sees who downloaded or viewed each document.
The right copy for each person
The owner's copy goes to residents; the condominium manager's copy, to the condominium manager.
guIAre cites the page
The assistant answers questions from the unit's own manual and shows where the answer came from.
How-to videos
Videos of the development's systems and equipment, each with its own QR Code.
In the project's brand
The digital manual appears with the development's logo and colour.
Before and after
From the spreadsheet to Guiare
StageIn a spreadsheetWith Guiare
Delivery
In a spreadsheet: A printed volume at the front desk and a signed receipt.
With Guiare: The manual one tap away for the resident, with a record of who downloaded or viewed it.
Looking things up
In a spreadsheet: Searching through the whole PDF, if the file can be found.
With Guiare: Chapters, QR Code and guIAre answering with the manual's page.
Audience
In a spreadsheet: The same file for everyone.
With Guiare: An owner's copy and a condominium manager's copy, each for its own audience.
In practice
What this changes for your development
Compliant with ABNT NBR 14037
Quick access by QR Code
Real-time updates
Resident-friendly interface
Fewer support requests
Tailored to each building
Frequently asked questions
What people often ask us
Do the manuals follow ABNT NBR 14037?
Yes. NBR 14037 is the Brazilian standard for owner's manuals. The Use, Operation and Maintenance Manuals are prepared by Guiare's team in accordance with it.
Does the resident need to log in to read the manual?
Not necessarily. The manual can be opened by link or by the QR Code installed in the development, and it can be browsed by chapter.
How does the builder prove the manual was delivered?
The platform records who downloaded or viewed each document — the proof of delivery that used to depend on a paper receipt.
Does the AI assistant read the manual?
Yes. guIAre answers the resident's questions from the unit's own manual and cites the page the answer came from. If it cannot find the information in the manual, it says so — and offers the Talk to support button, which leads to Guiare's team.
Bring User Manuals to your project
Tell us about your development and Guiare's sales team will prepare a proposal. No obligation.
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